Frequently asked questions
Whether you’re a bride-to-be or a boutique, you’ll find answers to the most common questions here. For anything else, please contact us.
Brides-to-be
I'm a private customer: how can I buy your dresses?
Our dresses are sold exclusively through our partner stockists.
Visit our Stockists page to find the boutique nearest to you.
How long does it take to order a dress?
When a style isn’t in stock, allow around 3 to 4 months for a wedding dress to be made and 2 to 3 months for an evening dress.
For a wedding dress, we recommend ordering at least 5 months before the wedding, to leave enough time for any alterations.
What sizes do you offer?
Most of our wedding and evening dresses are available in French sizes 32 to 56 (UK 4 to 28). A few styles are exceptions: the available sizes are shown on each dress’s page.
Take your bust, waist and hip measurements, then refer to the charts below. If in doubt, ask your partner boutique for advice.
Size guide: wedding dresses
| French size | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 | 52 | 54 | 56 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Bust (cm) | 84 | 86 | 88 | 92 | 96 | 100 | 106 | 112 | 118 | 124 | 130 | 134 | 138 |
| Waist (cm) | 66 | 68 | 72 | 76 | 80 | 84 | 90 | 96 | 102 | 108 | 114 | 120 | 126 |
| Hips (cm) | 94 | 96 | 98 | 102 | 106 | 110 | 116 | 122 | 128 | 134 | 140 | 146 | 152 |
Size guide: evening dresses
| French size | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 | 52 | 54 | 56 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Bust (cm) | 84 | 86 | 88 | 92 | 96 | 100 | 106 | 112 | 118 | 124 | 130 | 134 | 138 |
| Waist (cm) | 68 | 70 | 74 | 78 | 82 | 86 | 92 | 98 | 104 | 110 | 116 | 122 | 128 |
| Hips (cm) | 94 | 96 | 98 | 102 | 106 | 110 | 116 | 122 | 128 | 134 | 140 | 146 | 152 |
Can I customise my dress?
Some minor alterations can be made, depending on the style.
Your partner boutique will tell you which customisation options are available for the dress you have chosen.
Do I need to book an appointment to try on a dress?
We strongly recommend it: most bridal boutiques see brides by appointment, so they can give you all the time you need.
You’ll find the contact details for every stockist on our Find a stockist page.
How do I know whether a boutique has the style I like?
Each partner boutique chooses its own selection of Ellebeline styles.
Note the reference shown on the dress’s page (for example “EB…” for a wedding dress) and give it to the boutique: they’ll tell you whether the style is available to try on or can be ordered.
Boutiques and trade
I'm a boutique: how can I buy your dresses?
Please get in touch through our Contact us page by filling in the form.
We’ll get back to you as soon as possible.
Is there a minimum order for boutiques?
No, there’s no minimum order: you order what you need, with no quantity requirements.
Discover all the benefits reserved for our stockists on our Become a stockist page.
I'm a boutique: how can I see your dresses before ordering?
Please contact us to book an appointment at our showroom in Paris’s 18th arrondissement, where we’ll be delighted to present all our collections.
You can also meet us at the following trade fairs:
- Sposaitalia Collezioni (Italy) – 20 to 22 February 2027
- Le RDV du Mariage (France) – 15 and 16 March 2027
- European Bridal Week (Germany) – 3 to 5 April 2027
- Barcelona Bridal Fashion Week (Spain) – 16 to 18 April 2026