{"id":8005,"date":"2026-06-29T10:53:25","date_gmt":"2026-06-29T10:53:25","guid":{"rendered":"https:\/\/www.ellebeline.com\/faq\/"},"modified":"2026-10-30T12:35:23","modified_gmt":"2026-10-30T12:35:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ellebeline.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Frequently asked questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Whether you’re a bride-to-be or a boutique, you’ll find answers to the most common questions here. For anything else, please contact us<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

Brides-to-be<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI'm a private customer: how can I buy your dresses?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

Our dresses are sold exclusively through our partner stockists.<\/p>

Visit our Stockists<\/a> page to find the boutique nearest to you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take to order a dress?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

When a style isn’t in stock, allow around 3 to 4 months for a wedding dress<\/a> to be made and 2 to 3 months for an evening dress<\/a>.<\/p>

For a wedding dress, we recommend ordering at least 5 months before the wedding, to leave enough time for any alterations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat sizes do you offer?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

Most of our wedding and evening dresses are available in French sizes 32 to 56 (UK 4 to 28). A few styles are exceptions: the available sizes are shown on each dress’s page.<\/p>

Take your bust, waist and hip measurements, then refer to the charts below. If in doubt, ask your partner boutique<\/a> for advice.<\/p>

Size guide: wedding dresses<\/h4>
French size<\/th>32<\/th>34<\/th>36<\/th>38<\/th>40<\/th>42<\/th>44<\/th>46<\/th>48<\/th>50<\/th>52<\/th>54<\/th>56<\/th><\/tr><\/thead>
Bust (cm)<\/th>84<\/td>86<\/td>88<\/td>92<\/td>96<\/td>100<\/td>106<\/td>112<\/td>118<\/td>124<\/td>130<\/td>134<\/td>138<\/td><\/tr>
Waist (cm)<\/th>66<\/td>68<\/td>72<\/td>76<\/td>80<\/td>84<\/td>90<\/td>96<\/td>102<\/td>108<\/td>114<\/td>120<\/td>126<\/td><\/tr>
Hips (cm)<\/th>94<\/td>96<\/td>98<\/td>102<\/td>106<\/td>110<\/td>116<\/td>122<\/td>128<\/td>134<\/td>140<\/td>146<\/td>152<\/td><\/tr><\/tbody><\/table><\/div>

Size guide: evening dresses<\/h4>
French size<\/th>32<\/th>34<\/th>36<\/th>38<\/th>40<\/th>42<\/th>44<\/th>46<\/th>48<\/th>50<\/th>52<\/th>54<\/th>56<\/th><\/tr><\/thead>
Bust (cm)<\/th>84<\/td>86<\/td>88<\/td>92<\/td>96<\/td>100<\/td>106<\/td>112<\/td>118<\/td>124<\/td>130<\/td>134<\/td>138<\/td><\/tr>
Waist (cm)<\/th>68<\/td>70<\/td>74<\/td>78<\/td>82<\/td>86<\/td>92<\/td>98<\/td>104<\/td>110<\/td>116<\/td>122<\/td>128<\/td><\/tr>
Hips (cm)<\/th>94<\/td>96<\/td>98<\/td>102<\/td>106<\/td>110<\/td>116<\/td>122<\/td>128<\/td>134<\/td>140<\/td>146<\/td>152<\/td><\/tr><\/tbody><\/table><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I customise my dress?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

Some minor alterations can be made, depending on the style.<\/p>

Your partner boutique<\/a> will tell you which customisation options are available for the dress you have chosen.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I need to book an appointment to try on a dress?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

We strongly recommend it: most bridal boutiques see brides by appointment, so they can give you all the time you need.<\/p>

You’ll find the contact details for every stockist on our Find a stockist<\/a> page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I know whether a boutique has the style I like?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

Each partner boutique chooses its own selection of Ellebeline styles.<\/p>

Note the reference shown on the dress’s page (for example \u201cEB\u2026\u201d for a wedding dress) and give it to the boutique: they’ll tell you whether the style is available to try on or can be ordered.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t